30 Years of Support
For Purpose – Locally Operated
Child, Youth & Family Accredited
Registered NDIS Provider
Trusted Disability Support Services in Melbourne
At Ability Assist, we provide disability support services in Melbourne that are built around the person receiving them, not the other way around. For more than 30 years we have worked alongside adults, adolescents and children with disability or complex care needs, helping them build the skills, confidence and connections to live fuller, happier and more meaningful lives.
As a registered NDIS provider, every one of our disability support services meets the NDIS Quality and Safeguards Commission’s standards and all relevant Australian laws and regulations. That means you can focus on your goals while we take care of the compliance, training and safeguards in the background.
We know that choosing a disability support provider is a big decision, whether it is for yourself, your child, or someone you care for. Our team takes the time to understand your needs, your routine and your goals before we recommend anything, so the support you receive actually fits your life, not the other way around.
Our approach is guided by the values we have carried for 30 years: advocacy, social inclusion, participation, integrity, respect and empowerment. They shape every plan we build and every relationship we form with the people we support.
Getting started is simple. You do not need to arrive with a finished plan or the right terminology. Tell us a little about your situation, your goals or your child’s needs, and our team will talk you through the disability support services that are likely to help, what they cost, and how they fit alongside any supports you already have in place.
What Do Our Disability Support Services Include?
Disability support services cover the everyday and long term help that allows a person with disability to live safely, independently and with real choice. At Ability Assist, our disability support services in Melbourne are tailored to the individual, and can include:
- Personal care and daily living tasks, from getting ready in the morning to household chores
- Building life skills and confidence, at home and out in the community
- Social and community participation, so you can pursue hobbies, study, work or new friendships
- Supported accommodation, including Supported Independent Living (SIL) and Specialist Disability Accommodation (SDA)
- Short term accommodation and respite, for planned breaks or urgent support
- Out of home care and residential services for children and young people
- Play therapy and trauma informed support for children with additional needs
Whatever combination of support you need, we build it around your NDIS plan, your preferences and your pace, not a standard package. Many of the people we support use two or three of these services together, and our team helps coordinate the details so nothing falls between the gaps.
Disability Support Services Across Melbourne
Our team is based in Tullamarine and delivers disability support services throughout Melbourne’s northern and western suburbs, including Sunbury, Craigieburn, Broadmeadows, Werribee, Wyndham Vale, Tarneit and Melton, as well as across the broader metropolitan area.
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Why Choose Ability Assist For Disability Support Services?
We have been providing disability support services in Melbourne for over 30 years, and in that time we have stayed a for purpose, locally operated organisation. That means decisions are made by people who know Melbourne’s suburbs and communities, not a distant head office chasing targets.
Our support workers and care teams train continuously, so their skills keep pace with best practice in disability and child, youth and family care. Every staff member meets NDIS worker screening requirements, and we are a certified Child Safe Organisation.
Above all, we are guided by the same values that built this organisation: advocacy, social inclusion, participation, integrity, respect and empowerment. Every plan we build starts with your goals, your choices and your pace.
Frequently Asked Questions
Who can access disability support services through Ability Assist?
We support NDIS participants of all ages, adults, adolescents and children, across Melbourne, along with children and young people referred through out of home care and child protection pathways.
Are your disability support services covered by the NDIS?
Yes. As a registered NDIS provider, our services can be funded through your NDIS plan, whether your funding is NDIA managed, plan managed or self managed. Our team can help you understand what your plan covers.
Can I choose which support workers I work with?
Wherever possible, we match you with support workers based on your needs, personality and preferences, and we will always listen if a different match would suit you better.
Do you provide support for children as well as adults?
Yes. Alongside our adult disability support services, we provide specialised support for children and adolescents, including out of home care, respite and trauma informed play therapy.
Do I need to already have an NDIS plan to get started?
No. If you are not yet sure how the NDIS works or whether you are eligible, our team can point you in the right direction and support you through the process.
How do I switch to Ability Assist from another provider?
Changing providers is straightforward. Let us know you would like to switch, and our team will guide you through updating your NDIS plan and transferring your supports with as little disruption as possible.
How do I get started with Ability Assist?
Simply get in touch with our friendly team by phone, email or our contact form. We will talk through your goals and needs and recommend the right combination of disability support services for you.
What does it cost to access your disability support services?
Most of our disability support services are funded through your NDIS plan, so there is no out of pocket cost if your plan includes the relevant support categories. Our team will walk you through exactly what your plan covers before any support begins, so there are no surprises.
Get In Touch
Getting Started With Ability Assist
- Tell us about your situation, your goals, or your child’s needs;
- Let us know whether you have an NDIS plan already in place;
- Our team will talk you through the disability support services likely to help;
- We will explain what each service costs and how it is funded through your plan;
- You decide what to do next, with no obligation and no pressure.
What Happens Next?
Getting started with Ability Assist is simple, and you do not need a finished plan to reach out.
If you are an NDIS participant, a family member, or a referring professional looking for disability support services in Melbourne, get in touch. Our friendly team will get back to you by the next business day to talk through your goals and needs.
Is This Covered By My NDIS Plan?
Most of our disability support services are funded through your NDIS plan, so there is no out of pocket cost if your plan includes the relevant support categories.
Whether your funding is NDIA managed, plan managed or self managed, our team will walk you through exactly what your plan covers before any support begins, so there are no surprises.
